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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Strange

Crystal Strange

July 23, 2026

5  out of  5
rating by Crystal Strange
"Thank you Kim for all your help with our issue!"
We responded:
"It was a pleasure working with you, Crystal. Thanks for leaving this review! We're always here for you."
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Meloney Cardwell

July 21, 2026

5  out of  5
rating by Meloney Cardwell
"Great customer service!"
We responded:
"Meloney, we’re grateful for your support and your 5-star rating."
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Love blair

July 21, 2026

5  out of  5
rating by Love blair
"He was the easiest person to talk to about insurance that he made sure he did the foot work before he called with any information loved it stress-free"
We responded:
"Thank you for your feedback! It's great to hear that you found the process stress-free and appreciated the effort put into gathering information before reaching out. Our team is here to make your insurance experience as smooth as possible, so feel free to contact us anytime you need assistance."
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Saundra Ferguson-Brotherton

July 19, 2026

5  out of  5
rating by Saundra Ferguson-Brotherton
"Recently moved to Tennessee Marcus, at Matt Cunningham Office, was extremely helpful with insuring my condo and changing my car insurance. Very efficient and friendly. Thanks again for all your help!"
We responded:
"We know how important it is to have reliable support during times of change. Saundra, we’re grateful Marcus could make updating your insurance feel simple and straightforward. Thank you for your kind words!"
Profile photo of Alyssa Walter

Alyssa Walter

July 16, 2026

5  out of  5
rating by Alyssa Walter
"I had a great experience with Kim! She helped me quickly to resolve a few questions and changes to my insurance. 10/10 Kimberly!!"
We responded:
"Alyssa, it's wonderful to hear that Kim was able to assist you efficiently with your insurance questions and changes. Our team is always here to help, so feel free to reach out if you need anything in the future."
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Hortencia sanchez

July 15, 2026

5  out of  5
rating by Hortencia sanchez
"Robin has been amazing to work with! She is always quick to answer all of my questions and goes above and beyond to help whenever I need anything. She takes the time to explain everything clearly, is always professional, and truly cares about providing great customer service. It’s hard to find someone who is so responsive and willing to help. I really appreciate everything she’s done for me and highly recommend Robin to anyone looking for someone who genuinely puts her clients first!"
We responded:
"Nothing means more than earning a customer's confidence. Hortencia, we're grateful you took the time to recognize Robin's responsiveness and genuine care. Thank you for your recommendation and continued trust."
Profile photo of Stephen Roberts

Stephen Roberts

July 13, 2026

5  out of  5
rating by Stephen Roberts
"I switched from Allstate because they cut my premiums in half and still had a cheaper monthly rate. You can't beat that! Ask for Marcus at Matt Cunningham's office, he was great!"
We responded:
"Reviews like yours make our day! Thank you, Stephen, for recognizing Marcus's dedication to finding coverage that works for both your needs and your budget. We truly appreciate your trust."
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Ty Vance

June 25, 2026

5  out of  5
rating by Ty Vance
"Kim has been wonderful to work with. Always prompt when returning our call and taking care of our insurance needs."
We responded:
"Thank you, Ty, for your feedback. We're glad to hear that Kim has been prompt and attentive to your insurance needs. Your support means a lot to us!"
Profile photo of Sarah Duncan

Sarah Duncan

June 22, 2026

5  out of  5
rating by Sarah Duncan
"I switched from “Gecko” to Statefarm because they cut my premium in HALF! They set everything up for me remotely, and were extremely quick with getting my policies set up, which was perfect."
We responded:
"Sarah, thank you very much for your valuable feedback! It’s truly great to know that the switch to State Farm has been a positive experience for you and that our dedicated team was able to support you throughout the entire process."
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wendy

June 18, 2026

5  out of  5
rating by wendy
"Kim is awesome! She has worked very well with me, kept in touch & gave me info I never knew. I know if I ever have a question, I can call her & she will have the answer. Thanks Kim, you are the best!"
We responded:
"Thanks so much, Wendy! It’s wonderful to hear Kim has been making things easier and providing clear, helpful information along the way."
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Seema Boghani

June 17, 2026

5  out of  5
rating by Seema Boghani
"Excellent service from Marcus Bachtold from start to finish. He was knowledgeable, responsive, and made the entire auto insurance process easy to understand. I really appreciated his patience and professionalism. Highly recommend!"
We responded:
"Seema, we appreciate your feedback! We’re glad Marcus could guide you through your auto insurance in a way that felt smooth and straightforward."
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Ivy Roe

June 17, 2026

5  out of  5
rating by Ivy Roe
"The account rep was awesome, Kimberly. She was knowledgeable, nice & very very patient!!"
We responded:
"We appreciate you sharing this, Ivy! It’s wonderful to hear Kimberly made things easier for you by being attentive, kind, and thorough with your questions."
Profile photo of SMSM

SMSM

June 15, 2026

5  out of  5
rating by SMSM
"Marcus texted me offering a car insurance. He was great! Answer all my questions and He got me the insurance at a much lower rate than I was paying with another insurance company.
Thank you so much."
We responded:
"Thank you for sharing your experience with Marcus. It's wonderful to hear that he was able to address all your questions and secure a lower rate on your car insurance. We value your feedback and your trust in our agency."
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Christy Kilby

June 10, 2026

5  out of  5
rating by Christy Kilby
"Always so nice and easy to work with"
We responded:
"Thank you, Christy, for your kind words. We're glad to hear that you find it nice and easy to work with us. Your feedback is greatly appreciated!"
Profile photo of Frank Hawkey

Frank Hawkey

June 10, 2026

5  out of  5
rating by Frank Hawkey
"Robin has taken care of all of my insurance needs. Very helpful with a motorcycle accident I had. I use her for my business ,home, motorcycle and car insurance. I can’t speak highly enough on her customer service."
We responded:
"Thank you, Frank, for sharing your experience. It's great to hear that Robin has been so helpful with your insurance needs, especially during your motorcycle accident. We appreciate your trust in us for your business, home, motorcycle, and car insurance."
Profile photo of Michael DaMommio

Michael DaMommio

June 10, 2026

5  out of  5
rating by Michael DaMommio
"Robin McCorkle is an excellent representative for this agency and State Farm. She always answers my questions intelligently, and often offers alternative ways to cover my assets with better and more affordable coverage."
We responded:
"Thank you, Michael, for your feedback. We're glad to hear that Robin has been able to assist you with intelligent answers and affordable coverage options. Your support means a lot to us!"
Profile photo of Ann

Ann

June 10, 2026

5  out of  5
rating by Ann
"If you are need car insurance, Matt Cunningham is the place to contact. Wonderful customer service with Jazmine leading the way. The entire agency was top notch and made my new transition so easy. They definitely care about their customers. Try them out."
We responded:
"Thank you, Ann, for your kind words and for recommending us for car insurance. Jazmine and the team are committed to making transitions smooth and ensuring our customers feel valued. We appreciate your support and trust in our agency!"
Profile photo of Gina Miller

Gina Miller

June 5, 2026

5  out of  5
rating by Gina Miller
"I recently called this office to add a vehicle to my policy. I spoke to Ms Kimberly H. She was absolutely the kindest and most helpful person to work with. She knew exactly how to help me, made it very easy! It’s been a while since I worked with a business with someone who had such great customer service skills. Thank You Kimberly!"
We responded:
"Thank you, Gina, for sharing your experience with us. We're glad to hear that Kimberly was able to assist you so effectively and provide such excellent service. Your feedback means a lot to us, and we'll be sure to pass along your kind words to her."
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tracy davidson

June 3, 2026

5  out of  5
rating by tracy davidson
"We had our meet n greet recently with Marcus. Great guy! Answered our questions thoroughly. Listened patiently as we went on about our kids and grandson. Price is reasonable for the amount of coverage we receive. Highly recommend him to anyone."
We responded:
"Thank you, Tracy, for sharing your experience with Marcus. We're glad to hear he was able to answer your questions and provide a reasonable coverage option. We appreciate your recommendation and look forward to continuing to serve you and your family."
Profile photo of John Terrell

John Terrell

May 29, 2026

5  out of  5
rating by John Terrell
"Kimberly at State Farm is very responsive and gets you what you need. Thank You"
We responded:
"Thank you, John, for your feedback. We're glad to hear that Kimberly has been responsive and helpful in meeting your needs. We appreciate your support!"
Profile photo of Brian White

Brian White

May 28, 2026

5  out of  5
rating by Brian White
"Kim took the time to follow up after a mix up in a premium payment. They were responsive and I look forward to working with them going forward"
We responded:
"Thank you, Brian, for your feedback. I'm glad to hear that Kim was able to assist you with the premium payment issue. We look forward to continuing to work with you."
Profile photo of KK

KK

May 27, 2026

5  out of  5
rating by KK
"I met Marcus today when I called in a panic, thinking I had an issue that was going to be hard to resolve. He was absolutely amazing and had a solution for me in 5 minutes! He was able to get me car insurance at a much lower rate than I was paying with another big name insurance company (that instead of helping me, left me in a tough position). However, Marcus was so positive and helpful and I can't thank him enough for being so fantastic. I highly recommend giving him a call when choosing insurance. Blessings Marcus, thank you so much!"
We responded:
"Thank you, KK, for sharing your experience with Marcus! It's great to hear that he was able to quickly resolve your issue and find you a better rate. We appreciate your recommendation and are here to help whenever you need us."
Profile photo of Brian Orzechowski

Brian Orzechowski

May 19, 2026

5  out of  5
rating by Brian Orzechowski
"Matt’s staff has been at my side for about 10 years; there hasn’t been a time they haven’t been able to help me. Thanks team!"
We responded:
"Thank you, Brian, for your loyalty and support over the past decade. We're grateful to have been able to assist you whenever needed. Your trust in our team means a lot to us. "
Profile photo of Leesa Latona

Leesa Latona

May 18, 2026

5  out of  5
rating by Leesa Latona
"It has been a little while since having to reach out to Matt Cunningham but when I did, Kim has been helping me out. For days she spoke to me, helped me with every question I had and was informative. She made adding a new car and changing our current plan to the best monthly rate. It was quick and painless. Kim is the best! 10/10 will definitely ask to work with her again."
We responded:
"Thank you, Leesa, for sharing your experience with us. It's great to hear that Kim was able to assist you effectively and make the process of adding a new car and adjusting your plan smooth and straightforward. We look forward to helping you again in the future. "
Profile photo of Darby Swanson

Darby Swanson

May 8, 2026

5  out of  5
rating by Darby Swanson
"Matt recently reduced my car insurance from another provider by over 50%. I now pay $100 less with auto and life bundled. The process was quick and easy. Highly recommend!"
We responded:
"Thank you, Darby, for sharing your experience! It's great to hear that our team was able to help you save significantly on your car insurance by bundling with life insurance. We appreciate your recommendation and are here if you need anything else."